A 99.9% Server Uptime
Our shared web hosting system is based on a reliable, first–rate hardware configuration and a strongly tweaked variation of Linux. So, regardless of what your web site is, or how many site visitors you’ve got, or even in case there’s a DoS assault, our servers will stay up and your sites will remain accessible online.
All Linux shared web hosting packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee remains the same.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it is important to also set up your own network infrastructure. That’s the reason why we built a custom internal network in each one of our datacenters. Based on top–quality Juniper switches and routers, our internal network allows for startlingly fast data transfer speeds and is also completely redundant.
Therefore, you will enjoy a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, irrespective of which hosting offer you’ve selected.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your hard–earned cash at stake, you can’t feel really safe. This is exactly why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you do not feel happy with our hosting service or if you have to get an even more powerful web hosting solution, such as a Linux VPS or even a Linux dedicated hosting – we will give you a full refund, without any hidden fees or return charges.
24/7 Technical Support
If you happen to have a hosting firm, your tech support engineers are of vital importance. For this reason, we have diligently assembled a very skillful group of tech support engineers, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with each of our hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All tech support tickets are answered within one hour and our average support ticket response time is under twenty minutes!