Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour resolution warranty with all our Linux shared web hosting packages, which means that every single assistance question you submit is going to be replied to within sixty minutes maximum. Our support company members have been educated to immediately remedy any issue and to give you well timed advice on any trouble that you might have.
A Top–quality Support Service
Our assistance service is supplied by a crew of skilled consultants that are ready to respond to your question promptly. You’ll be able to get in touch with the technical support crew by launching a help support ticket from your Online Control Panel or by posting us an e–mail. On working days, you may also call us on the phone or make use of the online chatting option.
An Intuitive Help Section
5StarWebsiteHosting.com’s Control Panel gives you a detailed knowledge base that is built into all sections. In each section, you’ll find a Help button that will load for you a variety of step–by–step guides on how to employ a specific element or execute a certain action. Moreover, we have prepared information training videos that allows you to get a better idea of the Control Panel’s interface.