1 hour ticket response
We are specialized in delivering a fast and adequate response to each helpdesk ticket posted by a user. Our expert help desk support staff members will examine your problem and will think of the most efficient solution. We offer a 1–hour response time guarantee for all helpdesk tickets. In fact, the average trouble ticket response time has proved to be twenty minutes.
A First–Rate Client Support Service
Each member of our help desk team has many years of experience in the Linux shared web hosting realm and almost all of them have worked for us for at least 5 years. They are all eager to answer all your questions in the most efficient way possible.
An Easy–to–Browse Help Section
In the Online Control Panel you’ll find an easy–to–navigate Help section where you can find quick suggestions on how you can use our services. You can get the answers to your questions in the F.A.Q. archive, see more information in the web hosting account administration articles or watch the step–by–step video tutorials.