Many persons who start using their very first hosting account, or change companies, normally have questions with regard to how given things are accomplished or come across problems when setting up various things such as emails, website settings, and so on. For this reason, lots of web hosting companies have prepared documentation with frequently asked questions and issues so as to help their clients get information quickly and easily. Consequently, the tech support team members can concentrate on real issues that particular customers may be facing, as the solution for the smaller things will already be available on the World Wide Web and clients can easily fix them without having to get in touch with the client support team. Having detailed documentation is critical, especially for new clients without any practical experience, since the web hosting service entails an immense amount of features and many individuals can become perplexed about what to do. A good information repository can both help you perform the procedures that you wish and acquaint yourself with how the hosting service functions as a whole.
Extensive Online Documentation in Shared Web Hosting
If you have bought your first shared web hosting
package through our company or have migrated your website over to us, you’ll get familiar with our platform and our custom-built Hepsia hosting Control Panel in a jiffy thanks to the fact that we have compiled an elaborate knowledge base where you can find all the info that you will ever need – both general info with regards to the web hosting service as a whole and more specific info about the different functions that you can use and the complications that you can confront. The articles are available in two locations. The entire article list can be accessed via the Help section of the Control Panel. You can read relevant articles about the different functions in each Control Panel section too. You can find out how to do pretty much everything, from creating an .htaccess file to administering an electronic mailing list, and all the articles feature thorough guidelines, so you will never become baffled because of an ambiguous text. Needless to say, if you encounter a more specific problem and you can’t find an adequate solution in our knowledge base, you can get in touch with our help desk team representatives 24x7x365.