What does ?phone support? imply in the arena of web hosting?
There are a lot of shared web hosting suppliers on the market, yet most of them are resellers that have minimal resources, especially when it comes to support. One of the ways to distinguish them is the option to get in touch with the company over the telephone. The type of support that you can receive via this particular channel of communication varies based on the supplier - some offer professional telephone support, while others offer general and customer support only since some issues are more time-consuming and it is much easier to be resolved via a trouble ticket, especially if the situation needs to be escalated. Still, it's good to find that you can always reach your web hosting supplier because there're plenty of small-scale problems that can be managed easily and in a very timely manner with a call, not mentioning that you'll be able to get more details regarding the services before you become a client.
Phone Support in Shared Web Hosting
All of our shared web hosting
plans offer phone support fourteen hours per day even on public holidays, so if you don't have an account yet, you're able to call us and learn more about our solutions or whether we will meet the system requirements for your sites. For your benefit, we have local telephone lines in the United States, the United Kingdom and Australia, so that you're able to call the telephone number that is closer to you. In case you are an existing customer, we can help you promptly with any general and billing matters and with numerous tech matters so as to save you time and efforts - we are aware of the fact that in some cases it is much easier talk to a live person to get things done without delay. Of course, some situations cannot be managed on the telephone, so in such a case you're able to take advantage of our ticketing system.